Appliance & Home
Layby application
1
Shop
2
Plan
3
Your details
4
Sign & submit

What would you like to layby?

Add as many products as you like — you'll set the payment plan and your details after.

Choose your payment plan

Pick a duration and deposit that works for you. You can always pay more, any time, toward your balance.

How long do you need?

How often do you want to pay?

Pick how often — you can always pay extra at any time.

Deposit to activate required

Due today to activate: $0.00
This is what activates your layby today — and it locks in today's price.
You'll pay
$0.00 weekly
Pick your duration + schedule below
A guide, not a fixed instalment — pay any amount, any time. You collect once it's fully paid.

Your details

We need a few things so we can verify and stay in touch about your layby.

Both your first and last name, as on your ID.
Zim mobile (071, 073, 077, 078) — or your full international number with country code if you're outside Zim.
Format: NN-NNNNNNN-X-NN.
We'll email you bank & EcoCash payment details instantly. Required.
Street, suburb, city — so we can verify.

Next of kin

Someone we can contact if we can't reach you about your layby. Optional but recommended.

Terms & signature

Read the layby terms, accept, and sign with your full name to submit.

LAYBY TERMS

1. I agree to pay the full balance toward the agreed completion date. Instalment amounts and frequency are flexible — I can pay any amount toward the balance at any time.

2. The deposit is required to activate the layby.
(When a product is on a limited promotion, paying the deposit is what reserves the discounted price for you. Without the deposit your spot is not held — the promo slot can go to the next customer who pays.)

3. Goods remain the property of Appliance & Home until the full balance is paid.

4. Payments may be made in cash (USD), EcoCash USD (Cashout on agent), ZiG, or by bank transfer. Innbucks and Mukuru are accepted by prior arrangement — contact us to set up.

5. If I'm struggling to keep up with payments, I will contact Appliance & Home as soon as possible to arrange a revised plan. Appliance & Home is flexible and prefers making arrangements over cancellation — there are no penalty fees for adjusted plans agreed in advance.

6. Once my final payment is made, I will give at least 7 days notice before collection so the warehouse can prepare my items. There are no storage fees if collection takes longer than expected. Collection is free; if I ask for delivery instead, a separate fee is quoted for my location and items and agreed with me before delivery.

7. Goods, once collected, are subject to manufacturer warranty. Returns are not accepted on layby items unless faulty.

8. I confirm the personal details I have provided are accurate, and I authorise Appliance & Home to verify them.

From the full layby terms: 6. Cancellation and refunds

You may cancel a layby at any time:

  • Within 48 hours of applying: you receive a full refund of everything paid. No fee.
  • After that, before the items are collected: you receive a refund of everything paid, less a cancellation fee of 10% of the total amount you have paid. The Shop confirms the exact figure when you request cancellation, and the refund is paid within 30 calendar days of the decision.
  • After items are collected: the layby is complete. Standard return / warranty terms of the Shop apply (these vary by Shop and product).

The same 10% applies if you stop paying and we cannot reach you, and the Shop closes the layby for you. There is no separate penalty for that, and nothing extra is withheld: the rule is the same however the layby ends.

If we cancel your layby (for example, because we can no longer source an item), you receive a full refund of everything paid, with no fee.

This counts as your electronic signature on the agreement.
Were you sent by a friend? Enter their 6-character code (from their ZimLayby account page) so they get credit — not your own code.
Your data: The information you provide is used only to manage your layby and to contact you about your account. Your details are stored securely and are not shared with anyone outside Appliance & Home, except where required to process your payments (e.g. bank, EcoCash). You may ask us to update or remove your information at any time by contacting us.